Author: Franz Malten Buemann

It doesn’t matter that it’s not the Super Bowl or the World Cup. For this twelve-year old, tomorrow’s game is the big game, the biggest ever, and the emotional stakes are just as high.

It doesn’t matter that this illness isn’t going to be life or death in the next few days. For this patient, it feels that way.

Most of what we encounter is driven by emotions, and our emotions are always relative. When we’re shopping for a car or an avocado, we’re buying the way it makes us feel, not how it would make someone else feel.

Storytelling makes a Voice of the Customer (VoC) effective. Ensure you first determine the indicators to focus on when analyzing customer metrics as strategic KPIs alongside sales targets. https://www.youtube.com/watch?v=s7ygDZ-0p9E&t=3s submitted by /u/CXinTheCity [link] [comments]

In countries throughout the world, even in countries where there are no snakes, the most common dream is one based on our (it must be) genetic fear of snakes.

But in Bhutan, they dream of rainbows.

The dreams might be consistent, but the way we talk about them clearly isn’t. Perhaps the dreams we remember and talk about have something to do with culture.

Conversations are contagious.