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Author: Franz Malten Buemann
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Salesforce PDI Practice Exam Pack: Available Now
Practice makes perfect, and Salesforce exams are notoriously tricky! That’s why we’ve created our Salesforce Platform Developer I practice exam pack to help you prepare, test your knowledge, and gain confidence. Why should I take the Salesforce Platform Developer I exam I hear you ask?… Read More
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Salesforce Leads vs. Contacts: Everything You Need to Know
Being a Salesforce Admin writer, I see a lot of discussions in Salesforce forums about all sorts of topics. For some reason, one of the most controversial always seems to be Leads vs. Contacts. I personally find this very fascinating – it’s sort of this… Read More
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Bootstrapping a Business to $1 Million in 1.5 Years by Putting Profitability First
My co-founder and I come from a long lineage of high-growth, venture-backed startups. He was employee number 200 at Uber and then led operations at a series A company. I was working as an investor and Entrepreneur-in-Residence in the venture capital world.So, when we came up with the idea for our own company—Bar None Games, which offers virtual trivia and team building events—we could have easily taken the path of raising money to help us scale as quickly as possible. However, we had both seen some of the trade offs that raising investment capital can bring. And we could see a path to getting our idea off the ground without an initial influx of cash, so we decided to try it.The decision hasn’t slowed us down: In just a year in a half, we reached over $1M in annual revenue with over 30 percent EBITDA margins. But it has required that we think differently about how we grow our business. When you’re bootstrapping, every dollar really matters, so we’ve always had to keep a close eye on profitability and cost-saving measures. Here are some of the guiding financial principles and strategies we’ve used to continue to scale sales, marketing, and operations—while still staying scrappy.1. Generate revenue as quickly as possibleWe were fortunate at Bar None that it was pretty easy for us to generate revenue quickly. We spun up a V1 (version 1) of our product within weeks and started reaching out to friends, family, and other people in our network to see if they’d be interested in hiring us to run a virtual event for their teams. This early version of our product was still strong—we wanted to ensure we could stand behind our offering and that our friends wouldn’t be embarrassed if they recommended us to their companies—but it was a simplified version of the ultimate vision.Another important early step was pricing our product in a way that it allowed us to turn a profit. Initially, we were really underselling ourselves: Our first event was priced at just $200 for a small event, which barely allowed us to cover the cost of overhead operations and paying for our host! We knew that, in order to grow our company, this wouldn’t be sustainable. After getting to know the landscape and competitor pricing better, talking to customers about what they felt the value we offered is worth, and having a clear understanding of our operating costs, we switched to a per-person pricing and price at $30-35/person. We believe this is the right price point for the customer while putting us on more sound financial footing.This approach helped us in a few ways. For one, that initial cash flow gave us the budget to invest in sales and marketing channels that would help us grow our customer base beyond friends and family, like creating content for SEO and investing in software to help us streamline cold outreach. Starting to interact with customers quickly also gave us important information to help us test, iterate, and grow in ways that would actually move the business forward.2. For anything you want to do, see if you can do it for half the costI regularly tell my founder friends that anything they’re considering investing in can probably be done scrappily for half the cost. Yes, sometimes you have to spend money to make money, but before spending on the expensive “best-in-class” tool that everyone uses, I encourage founders to consider if there are more affordable (or even free) options that could do the job instead.For instance, when we needed a system to track contacts and leads, Salesforce would have been the most obvious solution, but that costs thousands of dollars. Instead, we built out a CRM in Airtable, costing us just $24 a month per person. There are also so many no-code tools out there—like Webflow for creating websites and Bubble for creating web apps—that we’ve utilized for our technical needs without contracting an expensive developer. (It also means we can iterate on product developments faster and more affordably as we get user feedback.)This philosophy extends to hiring, too. For most small businesses, headcount is the biggest cost, so not over-hiring early on can help you bootstrap to profitability faster. Every time we think we need to make a new hire, we ask ourselves: Do we truly need this person? If yes, is this a full-time job, or could we hire someone part-time or contract to support us? This has kept our team very lean: In addition to my co-founder and myself, we only have three full-time employees (one in sales and two in operations). We also work with a team of freelancers and contractors who host our games, write web content for us, and build out our web development.The cheaper tools may not serve your needs forever, but starting with them allows you to build within your means now with the knowledge that you can always upgrade your expenses as your business (and your budget) grows.3. Think about your time as a costEven more than money, I think one of my most valuable resources as a founder is time. And, just like there’s always more we could spend money on to grow the business, there are always more ways we could spend our time. By thinking of our time as a cost, too, we’ve been able to find opportunities to save it.So many founders look to hiring when trying to reduce the number of responsibilities on their plates. Instead, we’ve been able to do more with less by thinking about what we can automate. For instance, a huge task for Bar None Games is creating Zoom links and sending out calendar invites for the events we’re hosting. When you’re doing hundreds of games a week, those two simple tasks can quickly become a full-time job! Instead, we use Zapier to make those steps automatically happen when a customer schedules an event. Not only has that freed up a lot of our team’s time, it’s removed the possibility for human error.Always seeking opportunities to automate has easily saved us a full hire’s worth of time, while allowing our small team to focus on the things that really matter for growing the company, like product development and customer research.4. Always be measuring against ROIThere will always be business expenses worth investing in, especially when it comes to sales and marketing efforts that bring in new customers. To keep our costs low without stunting our growth, we’re constantly running small tests on new channels and strategies. This is an affordable way to dip our toes into a particular approach and see if we get the results we’re looking for before investing a lot.For instance, we didn’t immediately write off paid marketing even though we had heard from our peers that it can be a pricey strategy. We ran a three to four week test on Google Ads, targeting a few specific keywords that we thought would bring in high-quality leads. While we did end up getting leads, each one was quite expensive, and the conversion rate wasn’t high enough to make the ads worth the cost. I’m glad we only spent a little bit of money to verify that!Once we do find a channel that’s worth investing in, we’re always looking for ways to further increase the ROI. For instance, we do a lot of A/B testing to optimize our sales funnel. Even small tweaks like shortening the subject line of outreach emails have helped us get a better return when it comes to customer leads or games booked, and meant that our salesperson can be much more effective with their time.It comes down to this: Evaluating costs shouldn’t just be about the actual dollars spent, but about how those dollars compare to the value they’re bringing to your company. Keeping that ratio low will move you toward profitability faster.5. Check up on your expenses regularlyFinally, we keep a very close eye on our costs to make sure they’re all still necessary and helping us grow. It’s so easy to sign up for a software subscription or agree to a monthly retainer with a contractor that you just need for a few months but then, the next thing you know, you’ve paid for it for a year. To avoid this, we review every expense in our books once a month and ask ourselves what returns we’re getting on it, and whether we actually need it. This also gives us a monthly opportunity to discuss what we should invest in if revenue was higher than expected, or where to adjust if revenue was lower than expected. Being this granular about our finances does take time, and it isn’t the most fun task on our monthly schedules. However, it’s been instrumental in building a strong, profitable business without needing a cent of outside capital. That little bit of extra work each month is worth it to be able to bootstrap this business and have control of our own destiny. We have full autonomy to explore new strategies without needing investor buy-in, to treat our stakeholders how we want to treat them instead of solely being concerned about the bottom line—and to know that every success is truly our own. That’s a feeling that no amount of money raised, earned, or saved can buy.
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How to Fit AI Into Your Content Marketing Strategy [+ Its Biggest Pitfalls], According to Jasper’s Head of Enterprise Marketing
In a new commercial for Mint Mobile, co-founder Ryan Reynolds reads from a script written entirely by ChatGPT.
His prompt was simple enough: include a joke, a curse word, and let people know about the company’s holiday promotion – all in the voice of Ryan Reynolds.
The results, in his own words, were “compelling” but also “mildly terrifying.”
Admittedly, the Mint Mobile ad is a little stunty. However, it’s a prime example of marketers using AI to streamline the creative process.
That said, AI is still in its early stages, and marketers need to know how to use these tools correctly. Here, I spoke with Samyutha Reddy, Head of Enterprise Marketing at Jasper, to learn how to fit generative AI into your content marketing strategy — and the pitfalls to avoid.How Generative AI Can Fit Into Your Content Strategy, According to Jasper’s Head of Enterprise Marketing
1. AI for content ideation.
As a writer, there’s nothing worse than staring at a blank document. But these days, you don’t have to wait for inspiration to strike. Instead, you can leverage AI to get the ball rolling.
Samyutha told me, “AI really fits at the beginning of the writing process, particularly for content ideation. If I’m writing a blog, I often use Jasper Chat to test new ideas and try different angles, just like I would with a colleague in a conference room.”Samyutha points out that AI tools are especially beneficial for remote marketers who don’t have the physical space to spitball ideas with others.
“It’s valuable during a time when people are working remotely and teams are distributed. We can get a lot accomplished in virtual meetings, but they’re not often used to just brainstorm or connect. In that way, AI can be really helpful,” she observes.
2. AI for content research.
A lot of effort goes into writing a piece of content before a writer can even put pen to paper.
For most creators, the bulk of the work happens on the front-end — namely, researching and sifting through information. Samyutha believes this is the next big area for which AI can help.
She says, “Being able to take super lengthy pieces of content, feed them into Jasper’s Content Synthesizer, and have a summary of different viewpoints and pieces of data can help creators form an opinion or perspective that much quicker.”
For example, suppose a marketer needs to convert a multi-page e-book into a blog post. To speed up the process, she pastes the e-book into an AI chatbot and prompts it to list the biggest takeaways.
The AI chatbot analyzes the e-book to identify its key themes, topics, and ideas. After, the marketer uses its output as a rough draft for her blog, making sure to add her own voice and perspective. In the end, she has a new piece of content that took a fraction of the time to create.
Click here to set a Google Calendar Reminder for The State of Generative AI & How It Will Revolutionize Marketing [New Data + Expert Insights], coming May 17, 2023.
3. AI for scaling marketing campaigns.
In an ideal world, there would be a single channel to meet, engage, and convert customers. In reality, marketers need a multi-channel strategy to reach their audience.
Of course, scaling marketing campaigns is no easy feat. As Samyutha puts it, “We often burn all our energy on creating one beautiful, optimized piece of content. But then our distribution falls.”
However, marketers can use AI to build entire marketing campaigns from one piece of content, which they can adapt to different formats and lengths.
For instance, if a marketer creates a YouTube video that she wants to scale into an entire campaign, she can leverage AI to convert the video script into different formats, like a LinkedIn post, Facebook ad, or e-newsletter copy.
Now, she’s able to build a multi-channel strategy instead of relying on a single platform or format. On top of that, it enables her to ramp up her marketing strategically.
Samyutha underlines this point, telling me, “It enables me to truly be a project manager and a strategist, versus someone who is waiting on other people to deliver their end of the bargain.”
4. AI for SEO optimization.
As content creators, we want our work to be seen by as many people as possible. One way to get there is by optimizing for SEO.
However, not everyone is an expert in technical SEO. For Samyutha, this is where AI can really shine.
She says, “I’m not someone that grew up in the discipline of content marketing, and I never had a tool to help me with the technical aspect of SEO. That’s where Jasper comes into play. It can help content marketers optimize their articles by automating a lot of SEO tasks.”
For instance, an AI chatbot can write content around certain keywords, as well as suggest the best headers, meta tags, and descriptions to improve click-through rates.
But AI doesn’t end at optimization — it can also work as an editor during the final stages of writing. Tools like Jasper and Grammarly can detect wordiness, offer alternative phrases, and improve readability. The result? SEO-optimized content that people enjoy reading.
The Pitfalls to Avoid When Implementing Generative AI Into Your Processes
1. Removing creators from the creation process.
“When incorporating generative AI, the worst thing you can do is remove someone with a strong creative or editorial eye,” cautions Samyutha.
At first glance, AI-written content may look perfect. Yet, many human elements — like humor, empathy, perspective, and cultural context — could be missing. On top of that, generative AI operates with limited data, so the information it collects could be irrelevant, outdated, or even biased.
Ultimately, marketers should use AI for the first draft — not the last. AI can lay the groundwork, but you still need to elevate this content with your unique personality or perspective.
2. Recreating the wheel.
Every marketing team has a different strategy for creating content. As a result, your approach to AI — and how you choose to implement it — is unique to your team.
While AI is exciting and new, Samyutha recommends the “less is more” approach when adding it to your workflow.
She tells me, “When it comes to integrating AI, a lot of teams feel pressure to recreate the wheel. However, you don’t have to build all your processes around generative AI. Instead, incorporate AI into your existing processes that already work well.”For example, a marketing team may have an effective content distribution process, but it could be improved by automating some tasks with AI — like scheduling social media posts and reformatting content for different channels.
With this approach, your marketing strategy isn’t dependent on AI. Instead, it’s improved by it.
3. Raising content demands too quickly.
As AI continues to speed up the creation process, it’s important to have guardrails in place to maintain quality.
Samyutha says, “We have multiple processes built to check our work, and that doesn’t go away because Jasper’s in the picture. If anything, that chain link of feedback is strengthened so we can catch things like inaccuracies or mistakes.”
She continues, “It’s not about creating content as quickly as you can. It’s about effectively incorporating another piece of technology into your existing workflow.”
As marketers, we’re always seeking ways to stay ahead of the curve and embrace new technology to help us do our jobs more effectively. AI could be the next big opportunity to uplevel our work. But, as Samyutha points out, it’s important to be realistic with this technology.
Ultimately, it’s about knowing when to push this technology into your workflow — and when to pull back. With this approach, marketers can effectively incorporate AI into their strategies for maximum impact. -
The Cliffs Notes paradox
For a decade, Cliffs Notes were the bestselling section of the bookstore. They were a simple way for any high school student to get insight, examples and answers about the books they were assigned and read (or didn’t read).
When Cliffs published a list of their thirty bestselling titles, I saw an opportunity and created a book that was the cliffs notes of the Cliffs Notes. Quicklit didn’t sell very well, but it seemed like a good idea at the time.
Used as intended, Cliffs Notes and Quicklit were a gold mine of insight. They opened the door for real understanding, and often got to the heart of the literature better than an overworked high school teacher might be able to.
The paradox? More availability of notes didn’t lead to more learning.
It’s not clear to me that widespread availability of these summaries and guides actually led to much in the way of understanding.
And so here comes ChatGPT and its cousins. Here’s ChatPDF, a miracle that instantly reads a PDF, summarizes it and gives us the chance to ask it questions. The results I’ve seen are extraordinary. Here’s a session about a 48-page summary of my new book.
Except…
It doesn’t work until we choose to understand.
Part of the magic of an actual book is that the reader ends up understanding. It seeps in, the aha’s are found, not highlighted.
TLDR is internet-speak for “Too long, didn’t read.” It’s one of the consequences of too much to choose from, combined with a lazy quest for convenience. It’s a checklist mindset. And all we get after we finish a checklist is a bunch of checked boxes, not real understanding.
If you were on a long train ride with the smartest person in the world, what would you ask her? And how long before you went back to scrolling on your phone?
It doesn’t matter how much we summarize, at some point, effort is required. More summaries won’t automatically lead to more understanding.
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5 Mistakes to Avoid When Learning To Code
As an avid Salesforce Architect and Developer, I’ve written lots of code and helped to mentor various professionals during my career. Sharing knowledge is one of my greatest joys, so today I’d like to share some common mistakes that are best avoided when learning to… Read More
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Hollywood VSLs – Eliminate Competition And Maximize Sales
Hi I have this new released course : Hollywood VSLs – Eliminate Competition And Maximize Sales : https://www.hollywoodvsl.com/ DM me if you need it https://preview.redd.it/n4n5jwc6imva1.png?width=1686&format=png&auto=webp&s=843cd87d7b797589d09b05c92a5ae35445abe800 submitted by /u/alaemaroc123 [link] [comments]
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The search tax
Amazon took in more than $30 billion in ad revenue last year, money spent to elevate some products over others in the hierarchy of attention.
It’s probably true that someone shopping on Amazon is going to either buy something or not… the purpose of the “ads” isn’t to amplify consumption, it’s to shift what someone chooses to buy.
It’s a zero sum game–paying for a slot increases market share by stealing sales from the competition.
The thing is: all of that spend is paid for by the consumer.
Search and discovery would work just fine without the ads. Our satisfaction with what we bought would be at least as good if organic search simply highlighted the best match.
This is simply a transfer of money from shoppers like us to one company with a shopping search engine.
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“But what if it doesn’t work?”
The best way to win a short-term game is to bet it all on one strategy. Someone is going to get lucky and it might be you.
But we rarely thrive in the long run if we persist in playing a series of short-term games.
Instead, organizations, individuals and teams do better when they understand the value of resilience.
In the last year, we’ve seen well-funded and heavily hyped crypto companies hit the wall and fail. That’s because it was easy for them to get funded and grow fast by making a simple bet, and in a bull market, everyone looks like a genius.
But their less flashy competitors are still around. They understood that resilience is expensive and resilience is worth it.