Author: Franz Malten Buemann

  • This week in CX: new research into digital experiences and solutions; plus Medallia & Forrester

    Happy Friday! ‘This week in CX’ brings you the latest roundup of industry news.This week, we’re looking at solutions to expedite digital expertise, research into attitudes towards digital experiences, and research into how businesses are adapted to hybrid working. Plus, we have exclusive commentary from Medallia’s Eduardo Crespo on the UK Customer Satisfaction Index. Key news The…
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  • Digital Marketing Strategy

    My friend is investing in digital marketing. She wants to know if paid advertising can really help her business. How does it generate leads and turn into sales? submitted by /u/Annie132306 [link] [comments]

  • Getting to Know Blue Road Academy (Formerly RefugeeForce)

    Salesforce is a collaborative and supportive community, with everyone willing to help others get a step up in the ecosystem. This is the spirit that Gaspar Rodriguez, Nick Broekema, and Marielle Schweickart wanted to capture when they founded Blue Road Academy (formerly RefugeeForce) in 2018… Read More

  • Advanced Flow Logic: Data Elements, Collections, Loops, and Assignments

    Salesforce Flow empowers Administrators and Declarative Developers to do some pretty powerful things in Salesforce. If you’ve been putting in the effort to learn Salesforce Flow and are already getting the hang of it, you may be looking to push your knowledge further to really… Read More

  • Finding Creativity to Complete a Salesforce Project

    Salesforce projects are a great asset to your portfolio, showcasing your creative architectural process by mapping out a problem you want to solve, and working through it to deliver high end results. Creativity when designing a project can be found anywhere, in hobbies and passions,… Read More

  • What Is a Salesforce AppExchange Grid Solution?

    Salesforce is the world’s leading CRM ecosystem, however, users who have come from other systems (e.g. Airtable, Excel, etc.) sometimes find the interface to be too focused on a single record screen with related records available for edit in new screens.  Salesforce grid solutions allow… Read More

  • 3 months to build and prove marketing funnel – what would you do?

    Hello, I’m working with a bootstrapped B2B startup and have around 20 hrs/week to dedicate to the project. My email channel is set up and working in apollo and is running smoothly. I have dabbled with using AI to write blog copy but I’m not sure the ideas are groundbreaking enough to get me to the top of Google. My question is…. what else would you focus your time and limited budget on ($1k/month)? submitted by /u/OrchidWorldly7338 [link] [comments]

  • Salesforce Events 2023

    The news that we’ve been waiting for: dates for Salesforce’s main events have been announced, including their flagship conference, Dreamforce, and the next Connections event. Virtual events during the pandemic proved that Salesforce, its partner ecosystem, and community could all adapt and innovate at the… Read More