35.7 million Brits don’t feel supported through the cost-of-living crisis

35.7 million Brits don’t feel supported through the cost-of-living crisis

35.7 million British adults believe gas and energy firms aren’t fully supporting them through the cost-of-living crisis. This research reveals that only 14% of adults believe utilities provide a personal service which helps customers feel recognised. Further, only 20% of Brits say they offer the right contact channel to suit their preferences.   Between January and March…
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