This week in CX: Alida, Zendesk, and Amazon
Happy Friday! We’re bringing you the latest roundup of industry news. This week, we’re looking at Zendesk’s newest integration, Amazon Prime changes, and the recent Gartner survey. Key news Alida introduced its newest Summer 2022 product release – Customer Journeys – as well as 15 new features to the Total Experience Management platform NICE has…
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