Emotional AI: using deep learning to understand how customers feel

From schools to medical care, all sectors amplified technology usage due to the pandemic. As with anything, there are good, and evil’ points to artificial intelligence (AI). Certainly, so when it comes to emotional AI, which is the focus of this article. CXM aims, through this comprehensive guide, to help you better understand what emotional…
The post Emotional AI: using deep learning to understand how customers feel appeared first on Customer Experience Magazine.