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Employee NPS: recognizing the power of promoters within your company
Employee NPS often gets unnoticed by leaders focused exclusively on driving CX related impacts. However, neglecting employee perspectives on their overall experience might cost businesses in the long run. One of the reasons companies should implement employee NPS as their standard practice is the increasing importance of employer brand, and employee value proposition. Put differently,…
The post Employee NPS: recognizing the power of promoters within your company appeared first on Customer Experience Magazine.