The Secret To A Great Customer Experience Is A Great Employee Experience

The key to a great customer experience starts on the inside. Another way of saying it: What happens on the inside of the organization is felt on the outside by the customer. The way to ensure a positive internal culture is The Employee Golden Rule, which is to do unto employees as you want done unto customers. This is where the customer experience begins. Here are six ways to create a better employee experience.
Vocabulary
Feedback
Recognition
Accessibility
Communication
Empowerment
Source: https://www.forbes.com/sites/shephyken/2021/09/12/the-secret-to-a-great-customer-experience-is-a-great-employee-experience/?sh=7d3d071c82c4
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