Are virtual offices effective for CS teams?

Hey guys, I’m a CSM at a tech company, and we were looking to improve our communication on the remote. I’ve found this tool which helped our communication to be faster and improve our SLA’s. We’ve tested gather town and kumospace for a while but is not near as fluid and fast as Deskmy and this one is also cheaper. What do you guys think about this virtual office thing, would you use this kind of tool on your CS or CX operations?
submitted by /u/Liszt_F [link] [comments]