Why Employee Experience Is The New Customer Experience: Five Factors Driving Change At Work
A decrease in an employee’s overall engagement could be a sign they are looking elsewhere, and with an economic recovery in progress, this could prove to be disastrous for companies. Whether it be a team, family or simply an organization that supports its employees, it’s becoming clear that employee expectations from the companies that employees seek employment from are changing, and they have more say in the value (and values) that comes with being employed at a company. As the economy recovers and work takes on a variety of shapes the employee experience will matter more than ever. Full article: https://www.forbes.com/sites/davidarmano/2021/05/13/why-employee-experience-is-the-new-customer-experience-five-factors-driving-change-at-work/?sh=23b02cf84236
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