Helping Organizations Engage, Work, and Manage Interactions Between Employees and Customers

In 2021, digital transformation will accelerate at even greater speed than in 2020 as organizations move from band-aid remote work solutions to a new operate from anywhere standard. In its top strategic technology trends report for 2021, Gartner confirms that this new standard is more than just working from home or interacting with customers virtually. A successful “”operate from anywhere”” model supports customers and enables employees everywhere: no matter how, when or where they interact and engage. So, as we kick off 2021, we are excited to share an update on our latest release, which brings enhanced Customer Experience capabilities, improved Microsoft Teams functionality, exciting Video Meetings updates, new compliance features, and expanded integrations and partnerships so that you can Engage, Work, and Manage every interaction between your employees and customers. Full article: https://www.8×8.com/blog/2021-winter-release-highlights
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