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7 Ways to Improve Customer Experience with Email Marketing
A happy customer is a loyal customer. And loyal customers are important. In fact, the chances of selling to an existing customer are between 60-70%. Which drops to a mere 5-20% for new customers. But what is the key to keeping customers happy? 64% of customers state that experiences are worth more to them than…
The post 7 Ways to Improve Customer Experience with Email Marketing appeared first on Customer Experience Magazine.