NEWS: cloud communications platform updates as well as partner expansions

NEWS: cloud communications platform updates as well as partner expansions

NEWS: cloud communications platform updates as well as partner expansions
Cloud communications provider Fuze this week launched several enterprise-grade enhancements to its cloud communications platform aimed at supporting scalability, flexibility, and productivity for a distributed workforce, Fuze said. Customer engagement company Verint and Avaya this week expanded their partnership to integrate Verint Knowledge Management with the Avaya OneCloud CCaaS desktop app. Customer experience intelligent company Calabrio this week announced a new version of its Calabrio One a workforce engagement management (WEM) web application suite that integrates technology from Teleopti, which it acquired last year. Speech-to-text transcription service provider Otter.ai this week launched live video captioning for Zoom conference calls and webinars, following on the April announcement of Live Video Meeting Notes for Zoom. BlackBerry last week announced the integration of its BlackBerry Dynamics apps with Zoom, to allow for added protection against cyber threats and corporate data leakage during videoconferencing calls, the company said.
Full Article: https://www.nojitter.com/cloud-communications/no-jitter-roll-cloud-platform-updates-integrations
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