Building relationships across departments to prepare for CX success – WEBINAR
Hi CX Community! We are inviting you to come and join us on March 28th at 4pm EET 📈 where we will discuss the importance of building relationships across departments to prepare for CX success. 📈 https://preview.redd.it/pj8th721gfqa1.png?width=1080&format=png&auto=webp&s=291e9e37aa1d4c68ae1e1c4ab57b2d2beb8e6ed8 Our esteemed speakers, Ian Golding, Edwin Best, and Suvi ☀️ Lindfors will share their hands-on experience with CX and CI programs, as well as tactics on how to sell customer experience to the rest of the organization. In this webinar, they will: ➡ Examine why businesses are shifting from “one-man armies” to “organization-wide collaboration” ➡ Reinforce why it is necessary to build CX initiatives that go beyond the CX department ➡ Share tactics on how to sell customer experience to the rest of the organisation ➡ Discuss what can be done when a CX programme is met with resistance ➡ Introduce some real-life examples from their hands-on experience with CX and CI programmes Register NOW! – It’s Free admission submitted by /u/CXLumoa [link] [comments]