What email marketing platform and customer messaging platform should we use?
We are a mobile app looking to migrate to new platforms. We currently use Intercom but it doesn’t have as much capabilities as we’d like for emails. For example, our users click a button to redeem discounts on our app. We would like to set up an email automation for every time someone redeems a specific discount, which would include the name of the discount redeemed and the time. Therefore, we would like to use a new email marketing platform and a customer messaging platform (in-app messages, push notifications, SMS) We ideally want to be able to utilize triggers and automations based on user behavior within our app. Plus, we want to have better design capabilities with our emails since Intercom is fairly limiting. What we’re leaning towards thus far: Email Marketing: Mailchimp or Sendgrid Customer Messaging: Braze submitted by /u/coloradocon [link] [comments]