Why You Need Personalization to Create a Positive Digital Customer Experience
I published an article about why your brand needs personalization to create a positive digital customer experience. This blog explores proven strategies (that actually work) you can start using today to add personalization to your CX strategy, for example: Collecting customer data Personalizing content Using email automation Harnessing the power of video Check it out: Why You Need Personalization to Create a Positive Digital Customer Experience. submitted by /u/Advanced-Revenue3566 [link] [comments]