This week in CX: are the current employee benefits and financial aids enough? plus Talkdesk & Twilio
Happy Friday! ‘This week in CX’ brings you the latest roundup of industry news. This week, we’re looking at thoughts on the spring budget for retail and hospitality, as well as new questions into whether employee benefits include all the financial help they need. There’s also new research into ineffective AI for customer service, and the…
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