The top 5 priorities when building resilience and growth in challenging times
In a session hosted by Capita, CX leaders across multiple sectors recently met at CX Exchange for a think tank session. Here, they shared challenges and ideas about ‘building resilience and growth in challenging times’. CX Exchange explored three crucial aspects of CX in today’s climate: doing more with less; adopting agile models that can drive change; and harnessing the insights that make a difference. Ahead…
The post The top 5 priorities when building resilience and growth in challenging times appeared first on Customer Experience Magazine.