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This week in CX: UK retail has surged by 57%; plus news from Genesys & Sigma Connected - CX Demo
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This week in CX: UK retail has surged by 57%; plus news from Genesys & Sigma Connected

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This week in CX: UK retail has surged by 57%; plus news from Genesys & Sigma Connected

Happy Friday! ‘This week in CX’ brings you the latest roundup of industry news. This week, we’re looking at the latest research out there. This includes insights into how UK retail figures have declined, Sigma Connected have found that organisations are still not meeting customer needs to communicate with them, and Genesys’ brilliant ESG recognition.  Key…
The post This week in CX: UK retail has surged by 57%; plus news from Genesys & Sigma Connected appeared first on Customer Experience Magazine.

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