This week in CX: KIA’s transformation, the shopping experience, and 2023 banking
Happy Friday! ‘This week in CX’ brings you the latest roundup of industry news. This week, we’re looking at the shopping experience, KIA’s new CX journey, European retailers’ prep, new banking predictions for 2023, and a report on product-led business growth. Key news Chattermill have announced that they have raised a $26 million Series B funding round. This will…
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