New to CX. Are there any courses for it?
Hello! I have been in a CX lead position and moved into it from a design/coding role and I’m having problems grasping the concept. I get the basics, but would love to learn more about creating personas, storytelling, and journeys. Also, I just found out about the ccxp and wondering if that’s well recognized in the industry. submitted by /u/ro2dee2 [link] [comments]