This week in CX: Medallia, HubSpot, and Spotify
Happy Friday! We’re bringing you the latest roundup of industry news. This week, we’re looking at Medallia’s integration with Salesforce, a new product launch by Forsta and Spotify, and new research from inriver about what really drives customer loyalty in the cost-of-living crisis. Key news Medallia launches Frontline Engagement and Quality Management app on Salesforce AppExchange. Starting…
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