The role of the CXO and differences between UX and CX

The CXO is charged with bringing holistic experience design to the boardroom and making it an intrinsic part of the company’s strategy and culture. UX follows a user’s interactions with a product, service, or system, and CX follows a user’s engagement with a company throughout their lifetime with the brand. A CXO would align the UX, PM and CX to strategic goals of the company. Exploring this topic has been interesting for me, I would love your opinions on my latest video Watch video here https://preview.redd.it/d8und61pxhd91.jpg?width=4000&format=pjpg&auto=webp&s=d1f0eff72087a132d70b59057296d750b5157e6e submitted by /u/CXinTheCity [link] [comments]