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Gig customer experience: top 10 takeaways from the 2022 report - CX Demo
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Gig customer experience: top 10 takeaways from the 2022 report

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Gig customer experience: top 10 takeaways from the 2022 report

McKinsey recently called gig customer experience (GigCX) an “on-demand revolution in customer-experience operations.” This was a breakthrough moment for the GigCX world, and relayed how it continues to make steady inroads into the mainstream of CX operations.  This was certainly apparent in our recent 2022 Gig Customer Experience Report. This report was conducted after speaking…
The post Gig customer experience: top 10 takeaways from the 2022 report appeared first on Customer Experience Magazine.

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