EX trends in 2022: will EX replace CX as a top priority?
With reports of almost 1 in 4 UK workers expected to quit their job and change employers in the next few months, in what has been dubbed ‘the Great Resignation’. Business leaders are now prioritizing employee experience (EX) as workers think more carefully about their work/life balance following the chaos and pandemonium caused by the…
The post EX trends in 2022: will EX replace CX as a top priority? appeared first on Customer Experience Magazine.