How Zoom’s new omnichannel contact centre will set a new standard in CX
Zoom has become a staple for many businesses, and here at CXM, it is no different. Therefore, when we received the news that last week, Zoom Video Communications, Inc. announced Zoom Contact Centre, we got intrigued. Will their approach to customer support be revolutionising for real? Let’s explore together with this short overview. What is…
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