The future of CX 2022 – webinar by CXM and Freshworks 

With in-store experiences coming back into play while the digital world is highly active, how will the CX industry develop further?  Most of the recently published studies confirmed that customers are craving a human-to-human connection as well as empathy.  It is no wonder that businesses are reinforcing the need for seamless omnichannel strategies also while…
The post The future of CX 2022 – webinar by CXM and Freshworks  appeared first on Customer Experience Magazine.