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CXM’s most popular articles in 2021 - CX Demo
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CXM’s most popular articles in 2021

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CXM’s most popular articles in 2021

Following one of the most challenging years, 2021 has put leaders in front of a complex puzzle they are still trying to figure out. For our team, this is the tenth year that we’re grappling with hot business topics by researching, interviewing, writing, and monitoring the changes in the CX world.   Together with our contributors, we published over 200 articles addressing some of the burning issues such as sustainability in CX, supply chain crisis, metaverse, ethical AI, and many…
The post CXM’s most popular articles in 2021 appeared first on Customer Experience Magazine.

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