Tips & Examples on How to Write an Apology Email to a Client
Having the right apology email template on hand can take off some of the pressure – apologies can go a long way to resolving hard feelings and retaining loyal customers. Studies show more than a third of customers want companies to apologize for not living up to expectations and almost half are willing to take back a negative company review if they receive an apology. The following guide provides five apology email templates you can use with your clients when something goes wrong, plus tips on how to find the right words for saying I’m sorry to your clients: 5 Examples on How to Write an Apology Email to a Client
Negative Product or Service Experience Account or Billing Error Delayed Product or Service Delivery Customer Service Troubleshooting Delayed Communications
Writing client apology emails with templates like these for the most common situations you’ll find yourself in is a lot easier than writing them from scratch.
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