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How has ‘Dreams’ used tech to drive CX? - CX Demo
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How has ‘Dreams’ used tech to drive CX?

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How has ‘Dreams’ used tech to drive CX?

With a boom in demand for its customer service team, Dreams needed technology that would empower its agents to deliver personable, personalised and memorable customer interactions. Dreams’ CEO and Head of Customer Services share how they use technology to drive customer experience (CX). The CX that Dreams are made of “Good tech infrastructure has become…
The post How has ‘Dreams’ used tech to drive CX? appeared first on Customer Experience Magazine.

0 15/11/2021
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