Three pillars of truly effective multilingual customer support
Have you ever felt disoriented while shopping in a foreign country? If so, you know how confusing that can be. Now, imagine you’re the merchant and you’ve got a customer who doesn’t speak English. How hard can it be for them to find what they need without getting lost? If we consider that 40% of…
The post Three pillars of truly effective multilingual customer support appeared first on Customer Experience Magazine.