Reimagine the Customer Experience with Zoom Video Engagement Center
The Zoom platform has helped our customers adapt and transform over the last two years. Soon, that same technology will reimagine how you interact with your end customers. Zoom Video Engagement Center (VEC) will be an easy-to-use, cloud-based solution that enables experts and end customers to connect over video. These video-optimized interactions will offer a new way to reach people so you can:
Engage with customers in a way that drives trust and loyalty
Instantly bring in experts for additional support or troubleshooting
Offer unique digital experiences to customers from physical locations like a brick-and-mortar store or digital experiences like a website or application
Full article: https://blog.zoom.us/zoom-video-engagement-center/
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