Relieve administrative responsibilities and focus on CX and business success

Are you feeling overwhelmed? Don’t have the internal resources to give your customer journey the attention it deserves? Talkdesk offers advanced administrative services to help customers optimize their contact center. Talkdesk continue to work closely with their customers to improve Customer Experience (CX) and achieve greater revenue. By partnering with leading customer experience consultancies to outsource administrative efforts, we aim to reinforce our commitment towards providing customers with a better agent and customer experience, and increased customer advocacy. Talkdesk Managed Services allows businesses to supplement their teams with an advanced administrator. Managing software and associated tasks needed to put the contact center running smoothly and efficiently becomes easier, relieving the administrative obligation and letting businesses focus on operational and strategic tasks. While Talkdesk Technical Account Managers and Premium Support Engineers devote themselves to optimize the platform and provide technical leadership, a dedicated administrator measures, reports, analyzes, and optimizes contact center operations, and monitors and resolves issues before they disrupt agents, customers, or the business. Full article: https://www.talkdesk.com/blog/relieve-admin-duties-focus-on-cx/
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