Last year, it became crystal clear that companies have to simultaneously invest in CX and EX development. These two internal business processes have to be aligned for long-term sustainability and growth. Belinda Gannaway, Strategy Director at FathomXP, recently spoke with CXM about designing a meaningful employee experience in a co-created and collaborative way. In March…
The post Designing a meaningful employee experience: An interview with Belinda Gannaway appeared first on Customer Experience Magazine.