Moving to CX roles

Hi all – I’m currently in consulting with 10 years of experience working with the federal government. I’ve gotten really involved in organizational change management and would love to get into customer experience/digital transformation and marketing. Does anyone have advice on how to do this? I have a BA in public policy and an MS in knowledge management. There are several roles I saw at AWS (Sr. Product and Customer Insights Manager) that I really want to try for in the future.
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