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No-Touch Retail: Creating Rich Experiences for Consumers Using Touch-free Technology
Physical retail’s strength when compared to online shopping has always been the multi-sensory experience it delivers. When it comes to hooking shoppers, there’s nothing like seeing, touching, and trying the products. But when touching is a no-go, like it has been for much of the past year, how can retailers deliver the same immersive experience that keeps customers…
The post No-Touch Retail: Creating Rich Experiences for Consumers Using Touch-free Technology appeared first on Customer Experience Magazine.