Exclusive research: Understanding the lesser-known benefits of AI

UK and US consumers are starting to recognise the benefits that AI can have for their shopping experiences. But while 74 per cent of UK and 71 per cent of US consumers can recognise one benefit AI presents, such as detecting fraud or making shopping easier, only 44 per cent recognise each of the key…
The post Exclusive research: Understanding the lesser-known benefits of AI appeared first on Customer Experience Magazine.