The Journey to Effortless Customer Care: Digital Workflow Solutions Need to be Simple, Fast, and Affordable
Operating a business in 2020 is challenging in ways that few of us could ever have predicted. Rarely have we seen change occur with such magnitude or velocity. Customer-demand fluctuations, fractures in supply chains, workforce disruption, and rapidly evolving government policies have stressed organisations all at once. Meanwhile, customer anxiety levels have soared and their…
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