CX platforms you work with
Hi everybody! I’m helping a feedback management startup to enter a foreign market. We are creating a convenient platform that will cover all customer needs in the field of user feedback. So I would like to do a little research, please tell me how it works for you. We are very interested to hear from you which platforms/services for user feedback collection you use. Probably you know already such platforms as:
Usabilla Servicate Hotjar Medallia
Opinion
Do you like the level of support that is provided by the Feedback collection platforms? Do you need any kind of these services? How do you collect feedback from mobile applications and websites? What do you like and dislike about current solutions?
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