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10 Salesforce Service Cloud Einstein Features & Use Cases - CX Demo
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10 Salesforce Service Cloud Einstein Features & Use Cases

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10 Salesforce Service Cloud Einstein Features & Use Cases

Contact centres are coming under increasing pressure as their customer inquiry volumes grow. That growth is fuelled by a number of factors, including: An expanding customer base Releasing new products or services Entering new countries and adding new languages Launching new channels such as SMS,… Read More
The post 10 Salesforce Service Cloud Einstein Features & Use Cases appeared first on Salesforce Ben.

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