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3 Use Cases for Salesforce Field Service Lightning and Reporting - CX Demo
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3 Use Cases for Salesforce Field Service Lightning and Reporting

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3 Use Cases for Salesforce Field Service Lightning and Reporting

Field Service Lightning (FSL) is an extension of Service Cloud that provides a comprehensive view of workforce management. This is used to help organizations better track customer service calls from the call center agent, through the dispatcher console, to a completed service appointment from the… Read More
The post 3 Use Cases for Salesforce Field Service Lightning and Reporting appeared first on Salesforce Ben.

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